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Contact us

Have a question or comment about Citi Price Rewind? We're here to help.

General Information

For questions regarding how Citi Price Rewind works, click on the FAQ link at the bottom of this page.

Technical Support

If you need assistance navigating the site, please call: 1-866-934-1140

Claims

For questions regarding your claims, please call: 1-866-934-1140

For Questions Regarding Your Credit Account

Please call the number on the back of your card.

*Prices are tracked for 30 days from the original purchase date for the same item by the same manufacturer. Citi Price Rewind only tracks online prices and does not guarantee that it tracks all retailers or will find the lowest advertised price. In order to be eligible for a refund, the price difference must be at least $25. Price Rewind refunds are limited to $250 per item and $1,000 per calendar year. Multiple purchases of the same item are limited to a $250 maximum claim payment per sales receipt. The entire purchase amount for the item must be made with your Citi card to be eligible for a refund. This service is only available on Citi branded consumer credit cards and at no additional cost. Debit cards and Business credit cards are not eligible for this program. Items purchased with rewards points or miles are not eligible for this program. For customers who qualify for benefits for the same transaction under Citi Price Rewind, Internet Price Protection and Price Protection coverages, or any combination of those coverages, the Company will only pay under the coverage providing the highest benefit and no benefits will be due under the other coverages. Additional limitations and exclusions apply. Not every product found on this site qualifies for coverage so please see the Description of Coverage for program details and to learn what items are covered. Citi Price Rewind is underwritten by Triton Insurance Company.

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